notout Responsible Gaming — Your protection is our priority
Gaming should be an enjoyable experience, not a source of stress. notout gives you the tools to set limits, self-exclude and access 24/7 support in Bengali.
For players aged 21 or older only
You must be at least 21 years old to open an account or play on the notout platform. Creating an account for a minor is strictly prohibited. No payment will be processed until age verification is complete.
What is responsible gaming and why does it matter
notout believes that online gaming should be a healthy part of entertainment — not an activity that you depend on for income. Responsible gaming means keeping full control over your time and money, setting clear boundaries, and never seeing gaming as a solution to problems.
We are committed to building a safe and transparent environment for players in Bangladesh. Our platform includes a range of protective tools to help you enjoy games mindfully. From setting deposit limits to long-term self-exclusion — every feature is free and available to use at any time.
Remember: gaming is never a way to resolve financial difficulties. Casino games and sports betting are purely for entertainment. Every responsible player always plays within what they can afford to lose.
notout's protective tools
Use each of the following tools on our platform at no cost and keep your gaming experience fully in your own hands.
Set deposit limits
Set your own limit on how much you deposit each day, week or month. Reducing a limit takes effect immediately; increasing one requires waiting through a set cooling-off period.
Loss limits
Decide in advance the maximum amount you are willing to lose within a given period. Once the limit is reached, the session will close automatically and no further betting will be possible.
Session time limits
Set how long you play in a single session. When the time is up, a warning message will appear and you can decide whether to extend the session or end it.
Time-Out
If you feel you need a short break, take a time-out ranging from 24 hours to 6 weeks. During this period, logging in and any betting activity will be suspended.
Self-Exclusion
If you need a longer break, choose self-exclusion. Options range from a minimum of 6 months to permanently closing your account. No promotional communications will be made during the exclusion period.
Reality check
A summary of your total gaming time and spending will be shown at regular intervals. This information helps you make informed decisions and stay within your budget.
Warning signs of a problem
It is important to recognise when gaming is going beyond the limits of entertainment. If you notice the following signs, take action right away.
How do I self-exclude?
Apply for self-exclusion directly from the "Responsible Gaming" menu in your account settings. Alternatively, contact our live chat support — we provide assistance in Bengali 24/7.
Once exclusion takes effect, any remaining balance will be returned to your registered payment method.
- You are spending more than your set budget and placing larger bets in an attempt to recover money you have lost.
- You try to stop gaming but cannot control yourself and keep coming back.
- You are spending too much time and money on gaming while neglecting responsibilities to family, friends or work.
- You are taking out loans, dipping into savings or hiding money from your family because of gaming.
- You feel restless, irritable or anxious when you are not gaming and find yourself constantly thinking about games.
- You are using gaming as a way to escape stress, sadness or loneliness.
- You are hiding or lying to loved ones about how much you have lost.
Practical tips for healthy gaming
Budget planning
- Keep gaming expenses in a separate budget
- Do not go beyond what you can afford to lose
- Set your deposit limit in advance
- Do not bet on credit
Time management
- Set a time limit before each session
- Take regular breaks
- Do not let gaming eat into your sleep or work time
- Prioritise time with your family
Mental wellbeing
- Do not bet when you are angry or frustrated
- Do not use gaming as a way to relieve stress
- Accept losses as a normal part of the experience
- Take a break whenever you need one
Family and relationships
- Talk openly with loved ones about your gaming habits
- Do not keep anything hidden from your family
- Do not leave gaming apps open around children
- Maintain your social life
Need help? We are here
There is no shame in talking about a gaming problem. The notout support team will assist you in Bengali with complete confidentiality.
Live chat support
Chat directly with our trained support team in Bengali 24/7. Get immediate help with deposit limits, self-exclusion or any other issue.
Contact by email
Send any responsible gaming request to: [email protected] — we will reply in Bengali as quickly as possible.
How to activate the tools
After logging in to your notout account, go to the "Account Settings" menu and open the "Responsible Gaming" tab. There you will find a simple interface where you can manage all of the following tools on your own:
Set daily, weekly or monthly limits. Changes take effect immediately (when reducing).
Choose a break ranging from 1 day to 6 weeks. Once a break has started, it cannot be shortened.
Choose a 6-month, 1-year or permanent exclusion. Once it takes effect, any remaining balance is returned to you.
You can also activate any protective measure through 24/7 live chat without using the settings.
Remember, using these tools is not a sign of weakness — it is the mark of a smart and responsible player. notout is always here for you.
Frequently Asked Questions
Play responsibly, enjoy the experience
May your gaming experience at notout always be safe and enjoyable. Browse our game lobby or read the FAQ to get answers to any questions.